Refunds, Exchanges and Returns

  • What is the BSF Store’s return policy for damaged or defective products?

    Gulf Business Printing has a damaged product replacement approval and/or denial process in place.  Your request will be categorized in one of two groups: defective product or mishandled shipment. Defective Product – this category is approved or denied by Gulf Business Printing.  Resolution for d...
  • I don’t want or need my products anymore. Can I return it and request a refund?

    The BSF Store will consider each refund claim if the dispute or request is within 15 days of confirmed delivery, under any circumstance.  It is the customer’s responsibility to inspect the package(s) as well as the contents upon receipt.  Please reach out to the BSF Store Customer Service represe...
  • I purchased the wrong product. Can I exchange the product?

    The BSF Store will consider exchanges for products if the request is within 15 days of confirmed delivery, under any circumstance.  It is the customer’s responsibility to inspect the package(s) as well as the contents upon receipt  Please reach out to the BSF Store Customer Service representative...